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The original item was published from 12/20/2020 9:57:00 AM to 12/21/2020 8:00:05 AM.

News Flash

General News

Posted on: December 1, 2020

[ARCHIVED] COVID-19 Closures

Effective Wednesday, December 2nd through Sunday, December 20th the City of Richmond City Hall Lobby will be closed to the public in an effort to minimize the spread of COVID-19. Employees are still working and can be reached at 586-727-7571 or by email.  City Hall will make appointments for services that cannot be done online or over the phone such as building, cemetery, planning and zoning.  Appointments will not be made to take payments, please utilize the drop box or online payment options.  These will be checked regularly.  The 2021 City Calendars are not yet available; we will post to the City website when they can be picked up.    Payments may be made through the drop box located to the right of the front entrance.  Updates will be posted to our website cityofrichmond.net and our Departmental Facebook pages (Library, Recreation and Police).

The following buildings will be affected:

  • City Hall Lobby - Closed to the General Public - Phone, Email or Appointment Only
  • Richmond Community Center (and senior services)
  • Department of Public Safety (Police, Dispatch & Fire)
  • Department of Public Service (Public Works, Water & Wastewater)
  • Lois Wagner Memorial Library - Curbside Service Only

Buildings will still be staffed.  The Police Department and Dispatch will be staffed 24 hours. City Hall’s operating hours are 8 am - 4:30 pm, Monday through Friday. DPW will be open 7:30 a.m. - 4:00 pm Monday through Friday. The Community Center operating hours are 8:30 am - 4:30 pm, Monday through Thursday. The Lois Wagner Memorial Library operating hours are 9:00 am – 5:00 pm.  Essential services such as police, fire, water, wastewater and trash removal/recycling are still available.

Below is a list of phone numbers should you need assistance with any non-essential service:

City Hall

  • Accounts Payable & Water Billing: (586) 727-7571 x201
  • Assessor: (586) 727-7571 x229
  • Building Department: (586) 727-7571 x202
  • Clerk: (586) 727-7571 x204
  • Finance & Treasurer: (586) 727-7571 x208
  • Planning: (586) 727-7571 x228
  • City Manager: (586) 727-7571 x0

Department of Public Safety – Call 9-1-1 for Emergencies

  • Police & Fire Department (non-emergency): (586) 727-4000
  • For those coming to the Police Department with urgent police business, please utilize the intercom box to the right of the entry doors to speak with our dispatcher.

Department of Public Service (includes Water, Wastewater and Public Works)

  • (586) 727-7575 – For after-hours emergencies, such as water main breaks, please call the non-emergency Police Department line at (586) 727-4000

Richmond Community Center (Recreation Department)

  • (586) 727-3664

Lois Wagner Memorial Library

  • (586) 727-2665

Utility and Tax payments may be made utilizing the drop box to the right of the City Hall Entrance.  For those wanting a printed receipt, please put a self addressed stamped envelope with your payment.  Both utility and tax payments may also be made online by clicking on the "Online Payments Button.  

Tax and assessing information is available on our website under “Tax & Assessing Records” or “Online Payments”.

Payments and paperwork such as property transfers may be mailed or placed into our drop box outside city hall. Box will be checked several times daily.  Any overages on utility payments placed in the drop box will be credited to the next billing cycle.



City Hall COVID-19 Lobby Closure Update
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